Returns & Exchanges
At Alleyoop, we want you to love your beauty routine, so if a product isn't the perfect fit, we offer easy returns and exchanges within 30 days of purchase. Whether you need a different shade or a full refund, our goal is to keep your beauty bag clutter-free and efficient.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase history.
Choose Your Preference
Select the items you wish to return and choose between a direct exchange for a new shade or a refund to your original payment method.
Print & Pack
Download your prepaid shipping label and securely pack your items in their original packaging or a similar protective mailer.
Ship It Back
Drop your package off at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing